Job Summary

As a Business Analyst, you will be responsible for the translation of business needs into application software requirements. You will work with business (insurance), project, and technical teams to ensure accurate requirements that advance company initiatives and guarantee project success.

Position Responsibilities

  • Lead and participate in requirements discovery to elicit business and user requirements for system modifications, enhancements, and implementations via interviews, use cases and scenarios, user stories, process modeling, review of existing systems and documentation, and other methods
  • Clarify ambiguity in business requirements and process flows to ensure adequate understanding by all teams
  • Collaborate with carriers, SMEs, and developers through various formats to ensure implementations and designs meet usability specifications
  • Collaborate with Product Manager, Technology, Legal, and Actuarial teams to implement proposed resolutions and approaches
  • Conducts and facilitates effective project meetings, including requirements gathering, issue tracking, status reports, and executive communications
  • Guides implementation and rollout of new programs and features
  • Ensures problems are effectively escalated and crisis management activated, as needed
  • Serves as liaison between users of the software and technical staff


  • BA/BS Degree or equivalent work experience
  • 1+ years’ experience as a Business Analyst preferably in Insurance Industry writing business requirements, process flows, and functional specifications
  • Prior Commercial Lines insurance industry experience a big plus, especially around policies, rates, forms, and coverages
  • Proficient with Microsoft Products (Outlook, Word, Excel, Visio, and PowerPoint)
  • Experience with the software development lifecycle, methodologies, estimating, troubleshooting and solutioning


  1. Adaptability – Adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays, or unexpected events
  2. Problem solving – Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
  3. Assertiveness – Moves quickly and takes forceful action without being overly abrasive.
  4. Attention to detail – Does not let important details slip through the cracks or derail a project.
  5. Proactivity – Acts without being told what to do. Brings new ideas to the company.
  6. Analytical skills – Able to structure and process qualitative and quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights. Demonstrates a curious mindset.
  7. Follow-through – Lives up to verbal and written agreements, regardless of personal cost.
  8. Planning/organizing – Prioritizes and plans work and uses time efficiently. Focuses on key priorities.
  9. Building effective teams – Creates strong morale and spirit in their team. Defines success in terms of the whole team.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

While performing the duties of this job, the employee is regularly required to communicate effectively. Manual dexterity, arm, and upper body range of motion for use of a keyboard, mouse, and telephone for multiple concurrent hours throughout the day is required. The ability for sufficient vision is needed for use of a computer monitor. This position is moderately sedentary. Most hours in this role will be spent at a desk. There may be a need to occasionally reach over your head and bend down.

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

This job operates in an office setting. This position requires frequent sitting in a stationary position.

Position Type and Expected Hours of Work

This is a full-time 1st shift position. This position may occasionally flex between shifts depending on business needs with occasional weekends.


No travel is expected for this position.

AAP/EEO Statement

Ignidus, LLC, believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, with our employees, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

1811 Aston Ave Suite 200
Carlsbad, CA 92008


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